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Regus - Spaces (IWG)

Localización:

Tipo de proyecto: Trabajo colaborativo Coworking

Founded over 30 years ago, Regus was originally intended to meet the needs of the Brussels business community who routinely held official meetings in small local cafés. The decision to provide long, short-term working spaces grew into a global network, which has been known as the International Workspace Group (IWG) since 2011.

IWG is a holding group for several leading workspace brands and is now the largest provider of flexible workspace solutions in the world. Its customer portfolio boasts some of the most successful entrepreneurs, startups, and corporations today. IWG operates in four core geographical regions, including the Americas, the United Kingdom, Asia-Pacific, and Europe, the Middle East and Africa.

Cifras

  • 120+ countries  
  • 1,000+ global cities 
  • 4,000+ workspace locations 
  • 8 million+ members worldwide 
Salto smart access Regus - Spaces (IWG)
Salto smart access Regus - Spaces (IWG)
Salto smart access Regus - Spaces (IWG)
Salto smart access Regus - Spaces (IWG)
Salto smart access Regus - Spaces (IWG)

We continue to grow and expand in many international markets, and Salto has proven to be the right partner for helping us scale globally.

Chet MistryR&D IT Transformation IWG
  • The world of work is changing rapidly, and it is causing a steep uptick in the demand for the type of flexible workspaces that IWG provides. Faced with the daunting task of providing swift, seamless, and convenient access to thousands of locations across the world, IWG began the search for a robust centralised all-in-one smart access control solution. 

    Before partnering with Salto Systems, access control at IWG centres comprised a mix of traditional mechanical locks and disjointed key card systems. Further, key and lock management was entirely manual. 

    IWG was ready to deploy a smart, all-inclusive global access control system that would enable remote centre management. The goal was to improve the member experience by delivering a flexible, high-tech, keyless experience while strengthening global mobility and streamline the centre's booking operations. 

  • In order to bring this vision to fruition, IWG opted to install the Salto KS Core API alongside Salto’s smart wireless electronic locks. This allowed for remote control over the entire global workspaces network, guaranteeing secure access, frictionless convenience, and streamlined operations across all locations. 

    A custom operator dashboard and mobile app solution for IWG Access Control has been developed. Designed to manage and monitor access across IWG’s global workspace network, this solution has enhanced the overall member experience considerably. It has also eliminated the need to track or manage physical keys, saving time and cutting costs. More significantly, it has given IWG access to valuable data that has helped the company identify trends, optimise usage, and support community development.  

    Access permissions are now automated via IWG’s management platform too. This means staff can control access to buildings or office doors, collect data on who opened which door and when, and grant or revoke access to specific locations instantaneously. The powerful, all-in-one smart access coworking platform also grants operators the ability to manage multiple workspaces in one place, improving security, reducing shrinkage, and boosting operational efficiency. 

    Its fast, automated nature makes this solution an effective time saver too. Members can reserve a space and instantly receive custom-fit access depending on their booking or user role. The new mobile digital key feature only adds to what has become a more seamless keyless coworking space experience all around. What’s more, customers can use the custom app or smart keycard solutions to access complimentary amenities offered in IWG centres – from coffee machines to smart lockers for personal belongings.  

    Beyond providing greater capabilities, functionality, and control, Salto’s solution has led to a more seamless and convenient experience for both IWG members and staff. It has also fostered a collaborative environment – in line with IWG’s core value of community, customers now have more opportunities to build a diverse professional and social network, leading to new clients, new investors, or new resources to help grow their business. 

    Salto has provided IWG with a complete access control solution that allows them to manage thousands of centres as quickly, efficiently, and effectively as possible. By ensuring the optimal use of space, IWG can maximise utilisation and, therefore, monetisation. This solution also improves maintenance planning, saves time, and reduces the need for on-premise staff. Most importantly, though, it enhances the customer experience, cementing IWG’s place at the forefront of the flexible working revolution.  

Ventajas fundamentales

  • Seamless, keyless coworking space experiences with fully wireless smart access control solutions. 
  • Operate efficiently 24/7, analysing valuable data to identify trends, optimise usage and support community development. 
  • Improve utilisation – no more empty or overbooked spaces, leading to greater revenues. 
  • Salto makes smart access possible on any door and standard – however unusual – from gates to lift access, locker locks and emergency exits. 
  • Seamless keyless user experience that nurtures networking and helps build community. 
  • Automated daily functions, operations, and incident responses. 
  • Smooth, convenient, and personalised access through mobile digital keys.

La solución tecnológica de Salto aportada en el proyecto.