Openkey

Salto Systems understands that to provide the most technologically-advanced electronic locking products we must partner with other leaders in the security industry to develop integrations that deliver a comprehensive solution. An important partnership that Salto has developed within the hospitality industry is with OpenKey.

Offering end-to-end contactless experiences and increasing operational flexibility, OpenKey and Salto smart access technology allow guests to check in and out of hotel rooms and unlock doors with the OpenKey app. It's the fastest, most efficient, and secure way to give guests access to a room.

features

OpenKey offers a smart, or digital, key that has the latest technology used in the hospitality industry. It allows a guest secure access to their room through the use of Bluetooth LE technology in both the smartphone and door lock. When a guest makes a reservation, the hotel sends an email invitation to download the OpenKey application which is available for free on both iOS and Android operating systems. Once the app is downloaded, the guest scans in identification (their driver's license or passport), enabling a front desk bypass. The app is then used to open a guest room door that's secured by a Salto electronic lock.

The app doesn't just open doors, however. Guests can use it to access property Wi-Fi codes and other hotel tasks – housekeeping and other services, Do Not Disturb messages, calls to the front desk – directly from within the OpenKey app.

Once a guest has successfully downloaded and used the OpenKey app at one hotel, it can then be used in the future at any hotel using the platform.

Remote and digital check-in:

• Automate Digital Key delivery to guests

Safe and digital guest experience during stay:

• 24-hour service
• Promote amenities through the app

Keyless and mobile access technology:

• Digital Key – Guest Room (guest entrance confirmation in real-time)
• Digital Key – Guest Services Door (locker locks)
• Dynamic key delivery / room upgrade (re-rooming)
• Digital key and physical key delivery at the same time
• Guests can share a Digital Key
• Eliminates wasteful plastic keycards

Hotel operation and management:

• Remote Check-in and Check-out
• Contactless from end-to-end

OpenKey manages the Salto guest journey by creating mobile key sessions and sending key requests along encrypted channels to the Salto server. Upon eligibility verification, Salto issues the key and the guest is able to access the room and any common areas via the OpenKey app.