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Villaggi RCA

Posizione: Melbourne - Australia

Tipo di progetto: Residenziale

RCA Villages costruisce e gestisce case di riposo che centinaia di residenti felici sono lieti di chiamare casa. Situato in posizioni privilegiate intorno a Melbourne, vicino a negozi, servizi e spiagge, RCA Villages offre ville e appartamenti per coppie e single di età superiore ai 55 anni. I villaggi hanno varie dimensioni, da 147 case e poco più di 200 persone al più grande con 358 case e poco meno di 600 persone.

Grandi o piccoli, tutti i villaggi dispongono di strutture comunitarie per uno stile di vita attivo, sociale e sano - tra cui: una sala club con lounge e bar, una stanza del medico, cucina semi-commerciale, caffetteria, piscina, spa, palestra, orto, bowling di livello competitivo verdi e parrucchiere.

Ogni sito ha un manager del villaggio in loco, personale amministrativo e, nella maggior parte dei villaggi, un coordinatore vivente attivo. Facilitano attivamente l'introduzione di servizi esterni per lezioni di ginnastica, aerobica in acqua e altre attività sociali e di fitness.

RCA costruisce e gestisce i siti, il che significa che possono soddisfare le esigenze dei residenti fin dalle prime fasi della progettazione. Capiscono che i residenti sono alla ricerca di stile di vita, indipendenza e una sensazione di sicurezza e protezione.

Figure

  • 5 Sites completed
  • 150 Access Points
  • When designing and building villages, RCA is keenly aware of the need to balance and manage a range of different requirements:

    • Offering top class community facilities, easily accessible to all residents and at the same time keeping them secure and in good condition for residents’ enjoyment
    • Security - ensuring that residents feel secure in their villas or apartments
    • Managing visitor access so that residents can easily invite their family and friends, but feel safe from unwanted external visitors.
    • Whilst residents are generally fit and healthy, some may have early stages of illnesses such as dementia. RCA is very much aware of protecting these residents from situations of potential danger, whilst not curtailing their independence.
    • Retaining the village feel - residents want to live independent lives, without too many staff around, yet know help is available when they need it.
  • RCA manages this balance with an electronic access control system (EAC) from SALTO. RCA fits the SALTO XS4 One, XS4 Mini and XS4 Original electronic locks - as opposed to traditional key locks. Residents have a fob that acts as their key - each fob can be programmed based on the areas that that particular resident can access. Access can also be managed by day and time - for example, if the pool shuts at night, the fob will only open the door during the allowed access hours.

    SALTO’s EAC also generates reports that show Village management who has accessed which areas and when.

    Peter Quinn, RCA’s Chief Operating Officer (COO) explains how they use the SALTO system: “We put SALTO EAC locks on the front doors of clubhouses”, he says, “to ensure that only residents and their guests can use them. The residents feel a sense of ‘ownership’ of their clubhouse, and want to know it is protected.”

    At some sites, RCA also uses SALTO for internal clubhouse doors. “There are some parts of the clubhouse where we need to control access”, explains Peter, “either for safety or to protect valuable assets, such as bar stock. The SALTO system means we can ensure that only those residents who work behind the bar have access to the ‘back of house’. Or, where we have residents who would not be safe around the pool, we can restrict them from entering the area.” The system not only blocks access to unauthorised users, but its reports show Village management who has tried to access each area. This information helps to detect potential security or safety issues.

    The SALTO EAC was suggested and installed by Eclipse Security Systems. Managing Director, Greg Flood, explains why SALTO was the perfect fit: “Many RCA villages have remote buildings, such as an admin or IT offices or an apartment building. SALTO’s unique data-on-card approach gave us the option to manage the access to those buildings via offline doors, without a network and cabling. We could offer full access control, but with reduced time, effort and cost to install and manage.”

    “SALTO’s wireless approach also made it feasible to retrofit the solution to existing village properties, which was another key decision factor”, says Greg. “When we started with SALTO, RCA already had several villages in operation, but this was not an issue - we were able to install SALTO in those properties with minimal fuss.”

    The SALTO EAC has replaced traditional keys for shared access points like external gates, making them much easier to manage. “If just one resident lost their key”, Peter explains, “we had to change the locks on the gates and issue new keys to hundreds of residents. After switching the gates to the SALTO Geo Cylinder, it’s a simple question of cancelling and replacing one fob.”

    In the newer developments, the SALTO system will be built in from the beginning and even more widely used - “In the villages that have apartment buildings”, says Peter, “we will connect all the doors via Wi-Fi. That means that the village manager can lock or unlock the apartments remotely. If a resident did lock themselves out, they could be back in their home in the time it takes to make a call, rather than waiting for the manager to drive back to the village and let them in.”

    At RCA’s latest development, entry gates controlled by the SALTO EAC manage access by reading number plates. Residents can register their own car, and those of their approved visitors, combining ease of access to those they want in the village with excluding those they don’t.

    “In the future, says Greg, “we’re also looking at extending the number plate recognition to service vehicles, such as council rubbish collection, or maintenance providers. It will make running the villages even more efficient, for staff and suppliers alike.”

    “We’re looking to expand our use of the SALTO system all the time”, says Peter. “It’s very friendly in its format, and adding new elements is easy.” 

    Peter is delighted with the SALTO system and sees it being used even more widely in the future.

    “SALTO makes running our villages so much easier”, he says. “Eventually we’d like to extend SALTO throughout every area of every property,” he says, “including the front doors of individual villas. Then residents could have a single, personalised fob that gives them access to every part of the village.”

    “SALTO helps us to deliver what is important to our residents”, he concludes. “An active, healthy and engaging lifestyle, combined with security, safety and peace of mind.”

Vantaggi principali

  • I residenti hanno la tranquillità di vivere in un ambiente sicuro e protetto
  • I residenti hanno facile accesso alle strutture di cui godono con i loro amici e familiari, ma sanno anche che non saranno utilizzati dai non residenti
  • I residenti vivono uno stile di vita indipendente, senza fare affidamento sulla presenza fisica del personale per fornire o gestire l'accesso
  • I gestori del villaggio possono personalizzare l'accesso per i singoli residenti, mantenendo ognuno sicuro e protetto
  • Il personale non deve più portare grandi mazzi di chiavi per accedere a diverse parti del villaggio: ha un unico telecomando per tutti gli accessi
  • RCA non ha più un costo elevato in caso di smarrimento di una chiave di accesso condivisa
  • Il personale non deve recarsi al sito fuori orario per fornire l'accesso in caso di serrate
  • La direzione del villaggio ha rapporti su chi ha avuto accesso (o ha tentato di accedere) a ciascuna area
  • RCA ha la capacità di aggiungere funzionalità di blocco o apertura di emergenza in futuro
  • Il sistema è facile da estendere e posiziona RCA per il futuro

“The aged care sector needs to operate with a greater level of care, accountability and efficiency if it is to deliver the service that our senior citizens deserve. SALTO smart access control can play a valuable part in helping keep our aged population safe, secure and living their best quality life.”

Hayden FlettHayden FlettSALTO Australia and New Zealand - Solutions Manager

La soluzione tecnologica Salto fornita al progetto.